Frequently Asked Questions
What are your hours?
Our tentative open play hours for spring/summer are listed below. The most accurate way to see when we are open is checking the Facebook and Instagram pages for our weekly hours and events list.
Mon/Thurs/Fri 9:30am-12:30
Mon/Thurs/Fri 3:30pm- 6:30
Saturday and Sunday open play hours will depend on full gym rentals and events. Open play will be scheduled around these scheduled events!
Who needs to pay for a play pass?
Every person in your visiting party.
Children 6months old- 12years old $12 each
Children 13years old and older (including accompanying adults) $5 each
Children under 6 months are free when accompanying a sibling.
Can we bring in outside food?
Yes! But for your family only. If you’d like to bring in food for a group to share with friends you will need to book a small room or full gym rental.
NO PEANUTS OR TREE NUTS :)
Does everyone need to wear socks? Do we have to buy them there?
Yes, everyone must remove shoes before entering the dining/jungle gym room and must be wearing socks. Children 6months-12years old must wear grip socks! This is part of our liability coverage. Children 13+ years old and adults may wear regular socks.
No, you do not need to purchase socks at the gym. Have a pair from another play space or bought a pack from amazon? Great! Those work just fine.
We do have grip and regular socks at the desk for purchase.
Is the coffee bar free?
When you purchase a play pass for the day you are given a free hot or cold cup for the coffee bar. It is stocked with Nespresso coffee/espresso, hot chocolate and a variety of teas. If your child holds a membership, you get 1 free cup for every day you visit during open play!
The coffee bar cups are additionally sold for $2 each.
The coffee bar can be added to your party rental as well!
Can we come back for later play the same day?
If you and your kiddo(s) come for our morning open play you can return for our evening open play without additional charge. Your account will keep track of that for us!
What ages can play in the gym?
Under 36” tall are welcome to play in the infant/toddler area AND the full jungle gym room at parental discretion.
Over 36” tall up to age 12 are welcome to play in the jungle gym room on equipment and with the dining space activities.
13 years and older are NOT permitted on the jungle gym equipment/swings/rock wall/jumparoo. This is for liability and safety purposes with younger kids in the space.
13+ are welcome to utilize the sports/game activities in the dining space, free wifi, and cafe access.
Difference between a day play pass, punch passes and memberships?
Play Pass- You purchase one for every member of your party for that dates open play sessions.
Punch Passes- Each punch is good for 1 open play session. Each child must have their own punch pass. Accompanying adults/children pay the regular day play pass rate at the time of visit.
Memberships- Paid monthly, unlimited access to the gym during open play for the member (child) and 1 accompanying adult. Additional perks such as discounts in the cafe, on classes, events and gym rentals. Memberships hold a “bring a buddy pass” where once a month a friend can join you for only $5!